Refund Policy
Arystology is committed to providing accurate and valuable astrology services. We strive to ensure your satisfaction with our offerings. However, there may be circumstances where a refund is necessary.
Refund Eligibility:
Refunds will be considered for the following reasons:
Incorrect or Incomplete Information: If you provide inaccurate or incomplete information that significantly affects the accuracy of the astrology reading, we may offer a partial or full refund.
Technical Issues: In the event of technical difficulties that prevent you from accessing or utilizing our services, we will provide a refund or credit.
Dissatisfaction with the Service: If you are genuinely dissatisfied with the quality of the astrology reading, you may request a refund within 7 days of receiving the service.
Refund Process:
Contact Customer Support: To initiate a refund request, please contact our customer support team via email at [email protected] or [phone number].
Provide Details: Please provide your order number, reason for the refund, and any relevant supporting information.
Review Request: Our team will review your request and respond within [number] business days.
Issuance of Refund: If your refund is approved, the refund will be processed to your original payment method. Please allow [number] business days for the refund to appear in your account.
Non-Refundable Services:
Custom Readings: Custom readings that have been personalized to your specific requirements are generally non-refundable.
Digital Products: Digital products such as e-books, audio recordings, or downloadable content are typically non-refundable once downloaded.
Exceptions:
We reserve the right to make exceptions to this refund policy in exceptional circumstances or at our sole discretion.
Please note: Refunds are typically issued in the original currency of the purchase. Any currency conversion fees or exchange rate fluctuations will be the responsibility of the customer.
By using Arystology's services, you agree to these refund terms and conditions.
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